.png)
Main terms and conditions
Our terms and conditions are spread across multiple pages. Our terms include all of the following pages. By agreeing to our terms and conditions you are agreeing to all the pages of our terms and conditions below:
Page 1: General Terms and conditions
Page 2: Privacy Policy
Page 3: Data sharing agreement
Page 4: Data Processing Agreement
Page 5: Non-Circumventention
Page 6: Non Defamation
Page 7: Introducers terms and conditions
Page 8: Recruitment terms
Page 9: Disclaimer
Page 10: CRM Terms and conditions
Page 11: CRM GDPR
Page 12: CRM Data Processing Agreement
Page 13: CRM Privacy policy
Page 14: Franchise terms
Terms and Conditions
References to Clauses and Schedules
References to clauses and schedules are to the clauses and schedules of this Agreement, and references to paragraphs are to the paragraphs of the relevant schedule or appendix. Schedule 1 forms part of this Agreement and shall have effect as if set out in full in the body of this Agreement. Any reference to this Agreement includes Schedule 1. Schedules, clauses, and paragraph headings shall not affect the interpretation of this Agreement.
Unless the context otherwise requires:
Words in the singular shall include the plural, and words in the plural shall include the singular.
A reference to one gender shall include a reference to the other genders.
Any words following the terms “including,” “include,” “in particular,” “for example,” or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase, or term, preceding or following those terms.
A reference to “writing” or “written” includes fax and email.
A reference to a person includes a natural person, corporate, or unincorporated body (whether or not having a separate legal personality).
A reference to a party shall include that party’s personal representatives, successors, and permitted assigns.
A reference to a company shall include any company, corporation, or other corporate body, wherever and however incorporated or established.
A reference to a holding company or a subsidiary means a holding company or subsidiary as defined in section 1159 of the Companies Act 2006.
A company shall be treated for the purposes only of the membership requirement contained in section 1159(1)(b) and (c), as a member of another company even if its shares in that other company are registered in the name of:(a) another person, by way of security or in connection with the taking of security, or
(b) its nominee.A reference to a statute or statutory provision shall include all subordinate legislation made from time to time under that statute or statutory provision.
Any obligation on a party not to do something includes an obligation not to allow that thing to be done.
Contract Details
This Agreement is made on the date of the confirmed agreement or payment, between:
Success with Systems Ltd, a company incorporated and registered in England with company number 13233826, whose registered office is at 20-22 Wenlock Road, London, England, N1 7GU, trading as Success with Systems (“we,” “us,” “our”); and The Customer/Client (“you,” “your”).
BackgroundThe Customer wishes to engage Success with Systems for the provision of their Services. Success with Systems is willing to provide Services to the Customer in accordance with the terms of this Agreement and as set out in Schedule 1 (“Services”).
BY USING OUR SERVICES, THE PARTIES AGREE TO THE FOLLOWING TERMS
Contents
Interpretation
Commencement and Duration
Success with Systems’ Responsibilities
Customer’s Obligations
Change Control
Charges and Payment
Quality of Services
Intellectual Property Rights
Confidentiality
Limitation of Liability
Termination
Consequences of Termination
Remedies
Force Majeure
No Guarantee
Variation
Waiver
Rights and Remedies
Severance
Non-Defamation
Agreement in Full
Third-Party Rights
Notices
Governing Law and Dispute Resolution
Omnichannel Services
Data Protection and GDPR Compliance
Schedule 1 is attached to this Agreement.
Agreed Terms
1. Interpretation
The following definitions and rules of interpretation apply in this Agreement:
"Agreement" or "Contract" means this agreement between the Customer and Success with Systems that is made up of:
The Contract Details.
The Agreed Terms.
Schedule 1.
"Business Day" means 9 am to 5 pm, Monday to Friday (excluding public holidays in London).
"Commencement Date" means the date that this Services Agreement was made, which can be found at the top of this document.
"Confidential Information" means any information of a confidential nature as described in clause 9.
"Customer’s Equipment" means any equipment, systems, or facilities provided by the Customer and used directly or indirectly in the supply of Services. This is extended to apply to any equipment, systems, or facilities which are accessed remotely.
"Deliverables" means all Documents, products, and materials developed by Success with Systems or its agents, subcontractors, consultants, or employees in relation to the Services provided in any form.
"Document" includes (in addition to any document in writing) any drawing, plan, diagram, design, image, tape, disk, or any other device or record embodying information in any form.
"Force Majeure Event" has its definition in clause 14.1.
"No Guarantee" has its definition in clause 15.1.
"In-put Material" means all Documents, information, and materials provided by the Customer, relating to the Services.
"Intellectual Property Rights" or "IPR" means patents; utility models; rights to inventions; copyright, neighboring, and related rights; trademarks and service marks; business names and domain names; rights in get-up and trade dress, goodwill, and the right to sue for passing off or for unfair competition; rights in designs; database rights; rights to use, and to protective confidentiality of, confidential information (including know-how and trade secrets); and all other intellectual property rights, in each case whether registered or unregistered, and including all applications and rights to apply for and be granted renewals or extensions of, and rights to claim priority from such rights and all similar or equivalent rights or forms of protection, which subsist or will subsist, now or in the future, in any part of the world.
"Return on Investment" means recouping through sales, or otherwise increased income, the amount of money paid for the services performed under this contract.
"Pre-existing Materials" means all Documents, information, and materials provided by Success with Systems or its agents, subcontractors, consultants, or employees, relating to the Services, which existed prior to the Commencement Date.
"Schedule 1" means the schedule attached to this Agreement.
"VAT" means value-added tax, chargeable under the Value Added Tax Act 1994.
"Success with Systems’ Equipment" means any equipment including tools, systems, or facilities provided by Success with Systems or its agents, subcontractors, consultants, or employees and used directly or indirectly in the supply of the Services which are not the subject of a separate agreement between the parties, under which title passes to the Customer.
"Success with Systems’ Team" means all directors, managers, employees, consultants, engineers, specialists, agents, and subcontractors engaged in relation to the Services.
"Third-Party Resources" means PPC Advertising Networks, Search Engines, web analytics software, PPC programs, directories or third-party websites, or any other third-party resources that Success with Systems may use or employ in order to provide the Services.
"Year 1" means a period of 365 days after the date of commencement of this Agreement.
"Year 2" means a period of 730 days after the date of commencement of this Agreement.
"Omnichannel" refers to a multichannel approach to sales and marketing that seeks to communicate with customers across multiple modes of communication, for example, by email, phone, and SMS.
"GDPR" means the General Data Protection Regulation (EU) 2016/679, the UK Data Protection Act 2018, and any other applicable data protection or privacy laws.
2. Commencement and Duration
2.1 This Agreement shall commence on the Commencement Date and continue for the period specified in Schedule 1, and after that shall continue unless the Agreement is terminated by one of the parties giving the other 1 month’s notice in writing (unless this Agreement is terminated in accordance with clause 10).
2.2 Success with Systems shall provide the Services from the Commencement Date and shall continue to provide the Services throughout the term.
3. Success with Systems’ Responsibilities
Success with Systems shall: 3.1 Use reasonable endeavors to perform the Services and deliver any Deliverables to the Customer in accordance with Schedule 1 and shall allocate sufficient resources (including all equipment, tools, or other items required) to the Services to enable it to comply with this obligation.
3.2 Ensure that all goods, materials, standards, and techniques used in providing the Services are of good quality and are free from defects in workmanship, installation, and design.
3.3 Ensure Success with Systems’ Team uses reasonable skill and care in the performance of the Services.
3.4 Comply with all applicable laws and regulations relating to the provision of the Services; provided that Success with Systems shall not be liable under the Agreement if, as a result of such compliance, they are in breach of any of their obligations under this Agreement.
3.5 Use reasonable endeavors to meet any deadlines as to performance dates as specified in Schedule 1.
3.6 Cooperate with the Customer in all matters relating to the Services.
3.7 Take reasonable care of any of the Customer’s Equipment and In-put Material in Success with Systems’ possession and make them available for collection by the Customer on reasonable notice and request. Success with Systems may dispose of the Customer’s Equipment or In-put Material if the Customer fails to collect them within a reasonable period after termination of this Agreement.
3.8 Complete a single design of any product to a specified standard defined in Schedule 1. While Success with Systems may, at its sole discretion, complete redesigns for the Customer, the Customer has no right to demand a redesign and no remedy under this Agreement if no redesign is performed.
3.9 The Customer agrees that Success with Systems may outsource work as we see fit. Where we make you aware of case studies provided to us by our outsourcing partners, we make no representation or warranty about their validity or truthfulness and provide them for illustrative purposes only. The Customer agrees that:
(a) they did not rely on any of these case studies in making their decision to enter into this Agreement, and
(b) that they will have no remedy if the case studies provided are in any way inaccurate.
3.10 The Customer agrees that Success with Systems will have no responsibility for data migration, or data management, or (apart from to the extent required by law) hold any responsibility for data whatsoever.
4. Customer’s Obligations
The Customer Shall:
4.1 Cooperate with Success with Systems in all matters relating to the Services and appoint as it thinks fit a Customer’s manager in relation to the Services, who shall have the authority contractually to bind the Customer on matters relating to the Services.
4.2 Provide such information as Success with Systems may reasonably request, and the Customer considers reasonably necessary in order to carry out the Services in a timely manner and to ensure that it is accurate in all material respects.
4.3 Provide Success with Systems’ Team with access to the Customer’s premises, office accommodation, data, and other facilities as reasonably required by Success with Systems’ Team to supply the Services.
4.4 Pay all invoices submitted by Success with Systems in accordance with clause 6.
4.5 If Success with Systems’ performance of its obligations under this Agreement is prevented or delayed by any act or omission of the Customer, Success with Systems shall:
(a) Not be liable for any costs, charges, or losses sustained or incurred by the Customer that arise directly or indirectly from such prevention or delay.
(b) Be entitled to payment of the charges despite any such prevention or delay.
(c) Be entitled to recover any additional costs, charges, or losses that Success with Systems sustains or incurs that arise directly or indirectly from such prevention or delay.
4.6 The Customer shall not, without the express written permission of Success with Systems, for a period of 24 months from the earliest date of:
(a) commencement of this Agreement,
(b) the latest performance of an action by either party under this contract, or
(c) the termination of this Agreement:(i) Employ, contract with, or otherwise engage any employee, consultant, or contractor of Success with Systems.
(ii) Take any action which Success with Systems believes, at their sole discretion, is designed to enter into competition with them or any of the products they produce or services they supply or otherwise reduce their market share.
4.7 GDPR. The Customer acknowledges that they are fully responsible for all GDPR obligations, rules, laws, and compliance for any sales, marketing campaign, or services managed by Success with Systems Ltd. The customer agrees that they take full responsibility in ensuring that all marketing activity purchased and/or instructed by the customer is GDPR compliant. The customer agrees that Success with Systems Ltd holds no liability for any breach of GDPR as a result of working on behalf of the customer. The customer agrees they take full responsibility for all actions and use of data they have instructed Success with Systems to carry out in purchasing any of their services. It is the obligation of the customer to independently research and evaluate the GDPR compliance measures required for the services they purchase from Success with Systems Ltd. The client acknowledges and agrees to full responsibility and liability of all GDPR breaches as a result of any service provided by Success with Systems Ltd. The customer by purchasing any service or consultancy from Success with Systems, declares that Success with Systems Ltd, nor any of its representatives, have provided any GDPR or data privacy advice or consultancy whatsoever. All data privacy and GDPR policies must be independently researched prior to commencing any service by the client, and in purchasing any service the client has agreed they have independently researched the privacy and GDPR laws that affect their business, industry, and country and those they are advertising to, and have determined that the service they have instructed Success with Systems Ltd to provide is safe and within the GDPR and privacy guidelines. Success with Systems Ltd, therefore, takes no responsibility for any such breaches in GDPR or data privacy as a result of any service purchased. The customer by purchasing this service agrees to this in its entirety.
5. Change Control
5.1 If either party wishes to change the scope or execution of the Services, it shall submit details of the requested change to the other in writing.
5.2 If either party has made any request to make a change to the scope or execution of the Services, Success with Systems shall, within a reasonable time, provide a written estimate to the Customer of:
(a) The likely time required to implement the change.
(b) Any necessary variations to Success with Systems’ charges arising from the change.
(c) Any other impact of the change on this Agreement.
5.3 Unless both parties consent to a proposed change, there shall be no change to this Agreement.
5.4 If both parties consent to a proposed change, the change shall be made only after the agreement of the necessary variations to Success with Systems’ charges, the Services, and any other relevant terms of this Agreement has been varied in accordance with clause 16.
5.5 If Success with Systems requests a change to the scope or execution of the Services in order to comply with any applicable safety or statutory requirements, and such changes do not materially affect the nature or scope of, or the charges for the Services, the Customer shall not unreasonably withhold or delay consent to it. Unless Success with Systems’ request was attributable to the Customer’s non-compliance with the Customer’s obligations, neither Success with Systems’ charges nor any other terms of this Agreement shall vary as a result of such change.
6. Charges and Payment
6.1 In consideration of the provision of the Services by Success with Systems, the Customer shall pay the charges as set out in Schedule 1 and in accordance with this clause 6. All payments are to be made in advance and are due on the date of the invoice. Quarterly rolling invoices will be issued in advance with a due date specified on the invoice.
6.2 Success with Systems may require you to pay a deposit to use their services. We will inform you if such a deposit is necessary and how much the deposit will be.
6.3 The charges and payments by the Customer exclude VAT, which Success with Systems shall add to its invoices at the appropriate rate.
6.4 The charges shall be paid in GBP unless otherwise agreed in writing by Success with Systems.
6.5 Success with Systems accepts bank transfers and this is our preferred method of payment. We may accept direct debit payments with most debit and credit cards and via PayPal or Stripe if agreed in writing prior to the transaction taking place. We do not, however, accept JCB or American Express.
6.6 The Customer shall pay each invoice which is properly due and submitted to it by Success with Systems immediately upon receipt, to a bank account nominated in writing by Success with Systems. All payments are due on the date specified on the invoice.
6.7 All amounts due under this Agreement from the Customer to Success with Systems shall be paid in full without any set-off, counterclaim, deduction, or withholding (other than any deduction or withholding of tax as required by law).
6.8 If Success with Systems requires a deposit and the Customer fails to make payment, Success with Systems may suspend all Services until payment has been made. Success with Systems also reserves the right to terminate this Agreement if any money payable to them is not paid on the due date.
6.9 If a party does not pay an amount owed to the other party by the due date, the following will apply:
(a) The defaulting party must pay interest on the overdue amount.
(b) The interest rate will be 8% per year above the Bank of England base rate.
(c) Interest will be calculated daily, starting from the due date until the overdue amount is fully paid, whether this is before or after a court judgment.
(d) The defaulting party must pay the interest in addition to the overdue amount. This does not limit the other party's rights or remedies under clause 17 of this Agreement.
6.10 In relation to payments disputed in good faith, interest under clause 6.9 is payable only after the dispute is resolved, on sums found or agreed to be due, from the due date until payment.
6.11 Invoices covering payment in respect of materials purchased by, or services provided to Success with Systems, or for reimbursement of expenses, shall be payable by the Customer only if accompanied by relevant receipts and prior written approval was obtained from the Customer.
6.12 The parties agree that Success with Systems may review and increase the charges from time to time at its discretion. Success with Systems will give the Customer not less than 1 month’s notice of any increase. If such increase is not acceptable to the Customer, it may terminate this Agreement by giving 1 month’s notice to Success with Systems.
6.13 Any work that falls outside of the service agreement will be billed at £150 + VAT per hour.
7. Quality of Services
7.1 Success with Systems warrants to the Customer that:
(a) Success with Systems will perform the Services with reasonable care and skill, and in accordance with generally recognized commercial practices and standards in the industry for similar services.
(b) The Services will materially conform with all descriptions provided to the Customer by Success with Systems found in Schedule 1.
(c) The Services will be provided in accordance with all applicable legislation from time to time in force, and Success with Systems will inform the Customer as soon as it becomes aware of any changes in that legislation.
7.2 The Customer’s rights under this Agreement are in addition to the statutory terms implied in favor of the Customer by the Supply of Goods and Services Act 1982 and any other statute.
7.3 The provision of this clause shall survive any performance, acceptance, or payment pursuant to this Agreement and shall extend to any substituted or remedial services provided by Success with Systems.
8. Intellectual Property Rights
8.1 Success with Systems shall own all Intellectual Property Rights in existence as at the Commencement Date and which are created in the provision of the Services. Nothing in this Agreement is intended to transfer any title, right, or interest in such Intellectual Property Rights to the Customer.
8.2 In relation to any claim (including threats) or dispute brought to the Customer’s attention, the Customer shall:
(a) Upon becoming aware, notify Success with Systems of such a claim (including threats) or dispute.
(b) Allow Success with Systems to conduct all negotiations and proceedings to settle the IPR’s claim.
(c) Provide Success with Systems with reasonable assistance regarding the IPR’s claim.
(d) Not, without prior consultation with Success with Systems, make any admission in relation to the IPR’s claim or attempt to settle it, provided that Success with Systems considers and defends any IPR using competent counsel, and in such a way as not to bring the reputation of the Customer into disrepute.
9. Confidentiality
9.1 Both parties undertake that each shall not, at any time during this Agreement, and for a period of 5 years after termination of this Agreement, disclose to any person any In-put Material (in the case of Success with Systems), Pre-existing Material (in the case of the Customer), technical or commercial know-how, specifications, inventions, processes, or initiatives which are of a confidential nature, or any other confidential information concerning the disclosing party’s business or its products which the receiving party may obtain in connection with entering into this Agreement, except as permitted by clause 9.2.
9.2 Both parties may disclose Confidential Information:
(a) To its employees, agents, consultants, or subcontractors (and in the case of Success with Systems, Success with Systems’ Team) as is needed for the purpose of discharging its obligations under this Agreement. The party in receipt of such information shall ensure that its employees, agents, consultants, or subcontractors to whom it discloses the Confidential Information, comply with this clause 9.
(b) As may be required by law, a court of competent jurisdiction, or any governmental or regulatory authority.
9.3 Neither party shall use the other party’s Confidential Information for any purpose other than to perform its obligations under this Agreement.
9.4 All materials, equipment and tools, drawings, specifications, and data supplied by one party to the other, shall at all times be (and remain) the exclusive property of the party supplying such materials, equipment and tools, drawings, specifications, and data, but shall be held by the receiving party in safe custody at its own risk, and maintained and kept in good condition by that party until returned to the supplying party, and shall not be disposed of or used, other than in accordance with any written instruction or authorization.
10. Limitation of Liability
10.1 Success with Systems’ total liability under or in connection with this Agreement shall be limited to the greater of:
(a) 150% of the total value of this Agreement; or
(b) £100,000. This limit shall apply howsoever that liability arises, including, and without limitation, a liability arising by breach of contract, arising by tort (including, and without limitation, the tort of negligence), or arising by breach of statutory duty.
10.2 Nothing within this clause shall exclude or limit liability for:
(a) Death or personal injury caused by negligence.
(b) Fraud or fraudulent misrepresentation.
10.3 Success with Systems will not be liable to the Customer, whether in contract, tort, or restitution, or breach of statutory duty, or otherwise, for any:
(a) Loss of profit.
(b) Loss of goodwill.
(c) Loss of business.
(d) Loss of business opportunity.
(e) Loss of anticipated savings.
(f) Loss of corruption of data or information.
(g) Loss of contracts.
(h) Loss of use of money.
(i) Loss of actual savings.
(j) Loss of revenue.
(k) Loss of reputation.
(l) Ex gratia payments.
(m) Loss of operation time.
(n) Loss of opportunity.
(o) Special, indirect, or consequential damage or loss suffered by the Customer, arising under or in connection with this Agreement.
10.4 Nothing in this Agreement shall or shall not be deemed to relieve the Customer of any common law duty to mitigate any loss or damage incurred by it.
11. Termination
11.1 Success with Systems may terminate this Agreement with immediate effect by giving written notice to the Customer if:
(a) The Customer fails to pay any amount due under this Agreement on the due date for payment and remains in default for more than 14 days after being notified in writing to make such payment.
(b) The Customer commits a material breach of any term of this Agreement where the breach is irremediable, or if such a breach is remediable, fails to remedy that breach within a period of 14 days.
(c) The Customer repeatedly breaches any of the terms of this Agreement in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of this Agreement.
(d) A petition is filed, a notice is given, a resolution is passed, or an order is made for or in connection with the winding up of the Customer’s business activities.
(e) An application is made to court (or an order is made) for the appointment of an administrator, or if notice of intention to appoint an administrator is given over the other party.
12. Consequences of Termination
12.1 On termination of this Agreement for any reason, the Customer shall immediately pay to Success with Systems all sums due and owing to it in connection with this Agreement.
12.2 No refund will be due for part-performed services.
12.3 Both parties shall return, destroy, or otherwise deal with any Confidential Information as the disclosing party shall wish for it to be dealt with.
12.4 On termination or expiry of this Agreement, the following clauses shall continue in force: clause 8, clause 9, clause 12, and clause 23.
12.5 Termination or expiry of this Agreement shall not affect any rights, remedies, obligations, or liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Agreement which existed at or before the date of termination or expiry.
13. Remedies
13.1 If any Services are not supplied in accordance with Schedule 1 or if Success with Systems fails to comply with any terms of this Agreement, Success with Systems shall use reasonable endeavors to rectify the failure. The Customer acknowledges that such rectification is the sole and exclusive remedy available to the Customer for any such failure.
14. Force Majeure
14.1 A Force Majeure Event is any circumstance not within a party’s reasonable control. This includes, without limitation:
(a) Acts of God such as flood, drought, earthquake, tsunami, or other natural disaster, epidemic, or pandemic.
(b) War, or threat of or preparation for war (including terrorist attack, armed conflict, civil war, civil commotion, or riots).
(c) Imposition of sanctions.
(d) Nuclear, chemical, or biological contamination.
(e) Sonic boom.
(f) Fire, explosion, or accident (including collapse of a building).
(g) Interruption or failure of utility services.
14.2 Provided it has complied with this clause 14, if a party is prevented, hindered, or delayed in or from performing any of its obligations under this Agreement by a Force Majeure Event, the affected party shall not be in breach of this Agreement or otherwise liable for any such failure or delay in the performance of such obligations. The time for performance of such obligations shall be extended accordingly.
14.3 The corresponding obligations of the other party will be suspended and its time for performance of such obligations extended to the same extent as those of the affected party.
14.4 The affected party shall:
(a) As soon as practicable after the start of the Force Majeure Event, but no later than 7 Business Days from its start, notify the other party in writing of the event, the date on which it started, its likely or potential duration, and the effect of the event on its ability to perform any obligations under this Agreement.
(b) Use reasonable endeavors to mitigate the effect of the event on the performance of its obligations.
15. No Guarantee
15.1 A guarantee does not apply in the following cases where there will be no guarantee whatsoever of future results, quantity, quality, or timeline:
(a) Any product offered to an affiliate, client, or white-label partner.
(b) The provision of E-Commerce stores.
(c) LinkedIn marketing.
(d) Email marketing.
(e) Telemarketing.
(f) Omnichannel marketing solution.
(g) Complete marketing solution.
(h) SEO work.
(i) Pay Per Click Advertising.
(j) Social Pay Per Click advertising.
(k) Display advertising.
(l) Social Media Marketing.
(m) Website design and development.
(n) CRM Development.
(o) License purchases.
(p) Franchises.
15.2 A Guarantee will not apply when the Customer utilizes sales staff provided by Success with Systems to sell their products for them.
15.3 Success with Systems reserves the right to withdraw any Guarantee at any time or to modify its contents.
15.4 Success with Systems may make other guarantees from time to time. In the event of Success with Systems making a future guarantee, such a guarantee will also be subject to the terms in clauses 15.2, 15.3, and 15.4.
16. Variation
16.1 No variation of this Agreement shall be effective unless it is in writing and signed by the parties or their authorized representatives.
17. Waiver
17.1 A waiver of any right or remedy under this Agreement or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach.
17.2 A failure or delay by a party to exercise any right or remedy provided under this Agreement or by law shall not constitute a waiver of that or any other right or remedy.
18. Rights and Remedies
18.1 The rights and remedies provided under this Agreement are in addition to and not exclusive of any rights or remedies provided by law.
19. Severance
19.1 If any provision or part provision of this Agreement becomes invalid, illegal, or unenforceable, this shall not affect the validity and enforceability of the rest of this Agreement.
19.2 If it comes to the attention of either party that any provision or part provision of this Agreement is invalid, illegal, or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid, and enforceable.
20. Non-Defamation
20.1 Each party agrees not to intentionally defame the other for a period of 65 years, with respect to matters arising prior to the date of the execution of this Agreement.
20.2 Each Party agrees to refrain from (and the Company shall take reasonable steps to cause its officers and directors to refrain from), either directly or indirectly, hereafter making any defamatory comments of any type or nature whatsoever to anyone about the other party (and in the case of the Company, its employees, officers, directors, agents, consultants, affiliates, investors, or business partners).
20.3 Each party hereto hereby undertakes not to cause any harm to the other party’s reputation in the market and not to make, whether directly or indirectly (including through any of its affiliates, officers, employees, or directors), any negative or disparaging remarks about such party or any of its affiliates, officers, employees, directors (in each case, in their capacities as such), products, services, or business practices.
21. Agreement in Full
21.1 This Agreement, including any schedules and appendixes, constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, understandings, correspondence, and assurances between them, whether written or oral.
21.2 Nothing in this Agreement is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties or constitute any party the agent of another party.
22. Third-Party Rights
22.1 No one, other than a party to this Agreement, shall have any right to enforce any of its terms. This Agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999.
23. Notices
23.1 Any notice or other communication given to a party in connection with this Agreement shall be in writing, and shall be:
(a) Delivered either by hand, by pre-paid first-class post, or by other next working day delivery service, at the receiving party’s postal address provided in this Agreement unless otherwise stated; or
(b) Sent by email to the email address specified in writing by Success with Systems as being a suitable address for service.
23.2 Any notice or communication shall be deemed to have been received:
(a) If delivered by hand, at the time the notice is left at the proper address.
(b) If sent by pre-paid first-class post, or by other next working day delivery service, at 9 am on the second Business Day after posting.
(c) If sent by email, at the time of the transmission, or if this time falls outside business hours in the place of receipt, when business hours resume.
23.3 This clause does not apply to the service of any proceedings or other documents in any legal action, or where applicable, any arbitration or other method of dispute resolution.
24. Governing Law and Dispute Resolution
24.1 This Agreement, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes), shall be governed and construed in accordance with the law of England.
24.2 Both parties agree that any dispute or claim arising out of or in connection with this Agreement, including its subject matter or formation (and including non-contractual disputes), shall be resolved through arbitration. The arbitration shall be conducted in accordance with the rules of the London Court of International Arbitration (LCIA).
24.3 The seat of the arbitration shall be London, England. The language of the arbitration shall be English.
24.4 The decision and award of the arbitrator will be final and binding, and may be entered and enforced in any court of competent jurisdiction.
25. Omnichannel Services
25.1 Success with Systems shall provide Omnichannel services as described in Schedule 1.
25.2 The Customer acknowledges and agrees that Omnichannel services aim to integrate various sales and marketing channels to provide a seamless customer experience.
25.3 Success with Systems does not guarantee specific results from Omnichannel services unless explicitly stated in writing. Any performance targets provided are for guidance only and do not constitute a guarantee.
25.4 The Customer agrees to provide necessary access to all relevant channels and platforms required for Success with Systems to deliver Omnichannel services effectively.
26. Data Protection and GDPR Compliance
26.1 The Customer acknowledges that they are responsible for ensuring all data processing activities comply with GDPR.
26.2 The Customer shall provide necessary instructions and ensure compliance with GDPR requirements for all marketing campaigns and services managed by Success with Systems.
26.3 Success with Systems shall process personal data only on documented instructions from the Customer unless required by law.
26.4 Each party shall assist the other in complying with GDPR obligations, including requests from data subjects and supervisory authorities.
26.5 Success with Systems shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
BY USING OUR SERVICES, THE PARTIES AGREE TO THESE TERMS AND CONDITIONS
THIS CONTRACT HAS BEEN ENTERED INTO ON THE COMMENCEMENT DATE
Schedule 1: Services and Pricing
General Provisions
The specific package you are subscribed to will be determined by the price you are charged, without any variation. The services included, and the limitations described will correspond to the fee you are billed each month or quarter as per the agreed package rates.
All payments are due in advance on the date specified on the invoice.
Quarterly rolling invoices will be issued in advance with a specified due date.
Written notice to cancel must be given 1 month prior to the next due date and sent via email to accounts@successwithsystems.co.uk.
Updates to Terms of Service
Success with Systems Ltd reserves the right to update or modify these Terms of Service at any time. When we make changes, we will provide advance notice to our clients as follows:
Notice Period: We will notify you at least 30 days in advance of any material changes to these terms.
Notification Method: Notification will be provided via email to the address on record and through a prominent notice on our website.
Acceptance of Changes: Your continued use of our services after the effective date of the updated terms constitutes your acceptance of the new terms. If you do not agree to the changes, you must discontinue use of our services before the new terms take effect.
Google Ads Management
Google Ads client responsibilities for all packages
Choose ideal keywords
Tell us of any negative keywords
Create a landing page
Create a follow-up funnel
Add Google tracking to their landing page
Reply to all emails within 1 business day
Ensure compliance with GDPR and all other global data privacy laws. You are solely responsible for ensuring that all campaigns comply with these regulations. Success with Systems Ltd will not be held liable for any breach or legal issue that arises from the campaigns.
Respond to all leads generated across any channel within 5 minutes
Inform us of any changes to the business that may impact the marketing efforts, such as new product launches or promotions.
Services Not Included in all Google Ads packages unless specifically mentioned
Technical support if issues arrive with setting up or managing the Google Ads account
Google Analytics setup and management
Website page creation
Web development or coding
Graphic design beyond ad creatives
Content creation for websites or blogs
SEO services
Social media management
E-commerce platform management
£500 + VAT per Month Package
Services Provided
Set up fee of £1500 + vat applies, this includes:
Landing page set up
8 step workflow
Ad copy
Google Analytic set up
Keyword research
Competitor research
Includes up to £5000 in ad spend management then 15% of overall spend applies
Google Ads account setup and management: Up to 1 account
Ad campaigns creation and management: Up to 3 campaigns
Keyword research and selection: Up to 50 keywords
Ad copywriting and design: Up to 5 ad copies
Bid management and budget adjustments: As needed
Monthly performance reporting: Up to 1 report
Communication and Reporting
Initial Setup Call: Up to 1 call
Weekly Updates: Up to 4 emails per month
Monthly Reporting Call: Up to 1 call
Ad-Hoc Communication: Minimum 3 business day response time
Social Media Ads Management
Social media Ads client responsibilities for all packages
Agree on target audience
Sign off within 1 business day add copy, creatives and groups
Create a landing page
Create follow up funnel
Add Facebook pixel to their landing page
Reply to all emails within 1 business day
Ensure compliance with GDPR and all other global data privacy laws. You are solely responsible for ensuring that all campaigns comply with these regulations. Success with Systems Ltd will not be held liable for any breach or legal issue that arises from the campaigns.
Respond to all leads generated across any channel within 5 minutes
Inform us of any changes to the business that may impact the marketing efforts, such as new product launches or promotions.
Services Not Included with any of the packages unless mentioned
Technical support for any issues arising with Facebook, including:
Ads not being accepted
Account closure
Verification issues
Google Analytics setup and management
Website page creation
Web development or coding
Graphic design beyond ad creatives
Content creation for websites or blogs
SEO services
Social media management
E-commerce platform management
£500 + VAT per Month Package
Set up fee of £1500 + vat applies, this includes:
Landing page set up
8 step workflow
Ad copy
Google Analytic set up
Keyword research
Competitor research
Services Provided
Social Media Ads account setup and management: Up to 1 platforms (Facebook, Instagram, LinkedIn)
Ad campaigns creation and management: Up to 3 campaigns
Audience research and targeting: Up to 3 audiences
Ad copywriting and design: Up to 5 ad copies
Includes ad management of up to £5000 in ad spend then we bill 15% of total ad spend
Bid management and budget adjustments: As needed
Monthly performance reporting: Up to 1 report
Communication and Reporting
Initial Setup Call: 1 call
Weekly Updates: Up to 4 emails per month
Monthly Reporting Call: Up to 1 call
Ad-Hoc Communication: 3 business day response time
Cold Email Marketing
Cold email marketing client responsibilities for all packages
Upload DNC list of current customers, those they do not wish to contact and any competitors
Add both domains and specific emails and LinkedIn URLs
Choose target audience from Apollo
Review and edit target list scraped from Apollo and sign off within 1 business day
Ensure email copy is factually correct and sign off on content promptly within 1 business working day. Please note you are not allowed to change any of the copy in the email, you are only allowed to fact-check the content if you want the guarantee to apply.
Provide us a working calendar booking link
Reply to all emails within 1 business day
Ensure that any provided lists or content are accurate and up-to-date.
Ensure compliance with GDPR and all other global data privacy laws. You are solely responsible for ensuring that all campaigns comply with these regulations. Success with Systems Ltd will not be held liable for any breach or legal issue that arises from the campaigns.
We also offer to create Zapier connections included in the package to any CRM that is available on Zapier assuming it can be completed within 30 minutes after which it will be billable integration at £150 + vat per hour.
Respond to all leads generated across any channel within 5 minutes
Inform us of any changes to the business that may impact the marketing efforts, such as new product launches or promotions.
Appointment setting
In addition to running the campaign we can also do all the follow ups and book appointments directly in your calendar. This will be charged at an additional £50 + vat per appointment after the first 3 appointments booked per 10,000 emails sent, or 5 leads forwarded to the client.
£750 + VAT per Month Package
Services Provided
Setup and management of domains: Up to 5 domains
Creation and management of email addresses: Up to 15 email addresses
Email sending capacity: Up to 35 emails per day per email address
Campaign planning and strategy: Included
Email copywriting and design: Up to 2 sequences
Performance tracking and reporting: Up to 1 report per month
Prospect outreach capacity: 10,000 emails total. Up to 5,000 prospects (2-email sequence), up to 10,000 prospects (1-email sequence), or up to 7,000 prospects (3-email sequence)
Custom Package
For custom packages, additional domains and email addresses can be added based on the following rates:
Additional Services and Costs
Additional Domains: £15 per domain (annual fee)
Additional Email Addresses: £6 per email per month
Maximum of 3 email addresses per domain
Communication and Reporting
Initial Setup Call: Up to 1 call
Weekly Updates: Up to 4 emails per month
Monthly Reporting Call: Up to 1 call
Ad-Hoc Communication: 3 business day response time
SEO Services
SEO client responsibilities for all packages
Create a page for each keyword
Create a site map that is linked to each page created and title those pages as the keyword as detailed in guide
Add a link to site map in footer
Submit all pages to Google search console
Ensure that website has address in footer for desired SEO location (ie if you want to be ranked in USA the footer address needs to be in the USA)
Client understands each website can only rank in 1 country and if another country ranking is required, client must make a new website
Client must submit the business on Google map in desired ranking location (ie if client wants to be ranked in USA they must submit a Google map profile for USA)
Create ongoing content that supports the keywords we are working on
Reply to all emails within 1 business day
Ensure compliance with GDPR and all other global data privacy laws. You are solely responsible for ensuring that all campaigns comply with these regulations. Success with Systems Ltd will not be held liable for any breach or legal issue that arises from the campaigns.
Respond to all leads generated across any channel within 5 minutes
Inform us of any changes to the business that may impact the marketing efforts, such as new product launches or promotions.
All SEO packages have a £1500 + vat set up fee and are a minimum of 12 months contract
£500 + VAT per Month Package
Services Provided
Optimization for up to 8 keywords
Comprehensive keyword research: Up to 8 keywords
Link-building strategies and execution: Up to 10 backlinks per month
Step-by-step instructions for on-site SEO including: How to create a page for each keyword
Provide an SEO tool for writing content for that page
How to guide on how to create a sitemap, add it to the footer, and
How to guide on how to submit everything to Google Search Console
1 Dashboard - standard template
What's not included:
Onsite development
Onsite SEO
Site speed changes
Any onsite work
Communication and Reporting
Initial Setup Call: Up to 1 call
Monthly Updates: Up to 1 email per month
Monthly Reporting Call: Up to 1 call
Ad-Hoc Communication: Minimum 3 business day response time
£1000 + VAT per Month Package
Services Provided
Optimization for up to 20 keywords
Comprehensive keyword research: Up to 20 keywords
Link building strategies and execution: Up to 20 backlinks per month
Step-by-step instructions for on-site SEO including: How to create a page for each keyword
Provide an SEO tool for writing content for that page
How to guide on how to create a sitemap, add it to the footer, and
How to guide on how to submit everything to Google Search Console
1 Dashboard - standard template
What's not included:
Onsite development
Onsite SEO
Site speed changes
Any onsite work
Communication and Reporting
Initial Setup Call: Up to 1 call
Monthly Updates: Up to 1 email per month
Monthly Reporting Call: Up to 1 call
Ad-Hoc Communication: Minimum 3 business day response time
£2000 + VAT per Month Package
Services Provided
Optimization for an extensive set of keywords (up to 60)
Comprehensive keyword research: Up to 60 keywords
Link building strategies and execution: Up to 30 backlinks per month
Step-by-step instructions for on-site SEO including: How to create a page for each keyword
Provide an SEO tool for writing content for that page
How to guide on how to create a sitemap, add it to the footer, and
How to guide on how to submit everything to Google Search Console
1 Dashboard - standard template
What's not included:
Onsite development
Onsite SEO
Site speed changes
Any onsite work
Communication and Reporting
Initial Setup Call: Up to 1 call
Monthly Updates: Up to 1 email per month
Monthly Reporting Call: Up to 1 call
Ad-Hoc Communication: Minimum 3 business day response time
LinkedIn Outreach Marketing
Scope of services
Account setup and management: Up to 1 account and 1 email account
Content for messages and emails
Step-by-step instructions for updating your LinkedIn profile: Up to 1 guide
Building one outreach sequence for cold outreach, current connections, and one group: Up to 1 sequence each (updated quarterly)
Reaching out to new connections: Up to 400 new connections per month
Engaging with current connections and group members: Up to 1000 engagements per month
Managing daily LinkedIn activities: Up to 50 activities per day
Communication and Reporting
Initial Setup Call: Up to 1 call
Monthly Updates: Up to 1 email per month
Quarterly Review Call: Up to 1 call
Ad-Hoc Communication: 3 business day response time
LinkedIn client responsibilities
Provide us 1 Apollo or LinkedIn Navigator search URL of target prospects for up to 2500 prospects to be used in the quarter of the campaign. Client must provide that ever quarter.
Inform us of any changes to the business that may impact the marketing efforts, such as new product launches or promotions.
Provide a Do Not Contact (DNC) list or blacklist of all domains of your current clients, competitors, and other entities you do not wish to contact, along with specific domains, Linkedin Profile URLs (personal not company) and email addresses. (This is needed for all cold email services and LinkedIn outreach)
Read and edit content for LinkedIn and Email
Inform us in advance of any engagements not to add into a sequence: Liking posts, Endorsing prospects, inviting to events, commenting
Ensure compliance with GDPR and all other global data privacy laws. You are solely responsible for ensuring that all campaigns comply with these regulations. Success with Systems Ltd will not be held liable for any breach or legal issue that arises from the campaigns.
Respond to all leads generated across any channel within 5 minutes
We also offer to create Zapier connections included in the package to any CRM that is available on Zapier assuming it can be completed within 30 minutes after which it will be billable integration at £150 + vat per hour with a quote provided on request.
Total costs for LinkedIn outreach:
£1500 + VAT set up fee
£1500 + vat per 3 Months paid quarterly in advance
£99 + vat per month LinkedIn software
£69 + vat per month LinkedIn Navigator
£6 + vat per month for GMail account
£10 + vat per year for a separate domain
Bespoke Website Design
Services Provided
Initial Consultation: One-time consultation to understand client requirements and goals.
Design Mockups: Not included, all design is charged as separate cost.
Website Development: Development of a bespoke website based on a proposal as itimized on a spreadsheet, of from a figma design.
Responsive Design: Ensuring the website is responsive and works on mobile, tablet, and desktop devices, is paid as extra and requires a separate proposal.
Content Management System (CMS): Integration of a CMS (e.g., WordPress) for easy content updates.
Standard Functionality: Implementation of standard website functionality such as contact forms, image galleries, and social media integration.
Basic Training: Up to 2 hours of training on how to use and update the website via the CMS.
Testing and Launch: Testing the website on major browsers and devices, and launching the site.
Services Not Included
Technical Support: Ongoing technical support after the website launch.
Advanced Features: Advanced functionality such as e-commerce, membership sites, or custom plugins.
Content Creation: Copywriting, photography, or video production for website content.
Hosting and Domain: Website hosting and domain registration.
Ongoing Maintenance: Regular updates, backups, or security monitoring post-launch.
SEO and Marketing: Ongoing SEO, PPC, or other digital marketing services.
Custom Graphics: Custom graphic design beyond the initial mockups.
Additional Pages: Any additional pages beyond the initial 10 pages.
Timelines: We do not and can not under any circumstances guarantee any timelines. We will work to complete all works within a reasonable timeline.
Itemised Workload
Clients will receive a detailed spreadsheet itemising the workload and deliverables or a figma design. Any work outside of the agreed-upon items will be considered additional and will incur extra costs.
Additional Costs
Quoted Work: Any additional work outside the itemised spreadsheet will be quoted prior to completion.
Hourly Rate: If no quote is provided, additional work will be charged at a rate of £150 + vat per hour.
Client responsibilities
Providing a figma design of pages they want developed
Providing all copy and content
Providing all images
Responding within 1 business day
Provide hosting and access to hosting
Providing CMS login
GA4 Setup Packages
£500 + VAT Package
Services Provided
Account Setup: Initial setup of 1 GA4 account, including property and data stream creation.
Basic Configuration: Configuring basic settings: timezone, currency, and user permissions.
Tracking Code Implementation: Providing instructions for adding the GA4 tracking code to the website.
Standard Event Tracking: Setting up basic event tracking for up to 5 standard events (e.g., pageviews, clicks).
Goal Setup: Setting up to 3 conversion goals.
Standard Reporting: Monthly performance reports including key metrics like sessions, users, and pageviews.
Services Not Included
Technical Support: Troubleshooting or resolving technical issues beyond the initial setup instructions.
Issues with Tracking: Resolving issues if the tracking code is not working correctly or not implemented as instructed.
Correspondence with Google: Handling any communications or disputes with Google support.
Advanced Configuration: Advanced GA4 configurations such as custom dimensions, metrics, or complex event tracking.
Training: Providing detailed training or ongoing support for using GA4.
Data Analysis: In-depth analysis or interpretation of data beyond the standard reporting.
Custom Dashboards: Creating or maintaining custom dashboards or reports outside of the standard monthly report.
£1000 + VAT Package
Services Provided
Account Setup: Initial setup of 1 GA4 account, including property and data stream creation.
Basic Configuration: Configuring basic settings such as timezone, currency, and user permissions.
Tracking Code Implementation: Providing instructions for adding the GA4 tracking code to the website.
Standard Event Tracking: Setting up basic event tracking for up to 10 standard events (e.g., pageviews, clicks).
Enhanced Measurement: Configuring enhanced measurement features for additional insights.
Goal Setup: Setting up up to 5 conversion goals.
Standard Reporting: Monthly performance reports including key metrics like sessions, users, pageviews, and goal completions.
Services Not Included
Technical Support: Troubleshooting or resolving technical issues beyond the initial setup instructions.
Issues with Tracking: Resolving issues if the tracking code is not working correctly or not implemented as instructed.
Correspondence with Google: Handling any communications or disputes with Google support.
Advanced Configuration: Advanced GA4 configurations such as custom dimensions, metrics, or complex event tracking.
Training: Providing detailed training or ongoing support for using GA4.
Data Analysis: In-depth analysis or interpretation of data beyond the standard reporting.
Custom Dashboards: Creating or maintaining custom dashboards or reports outside of the standard monthly report.
£1500 + VAT Package
Services Provided
Account Setup: Initial setup of 1 GA4 account, including property and data stream creation.
Basic Configuration: Configuring basic settings such as timezone, currency, and user permissions.
Tracking Code Implementation: Providing instructions for adding the GA4 tracking code to the website.
Comprehensive Event Tracking: Setting up event tracking for up to 20 standard and custom events (e.g., page views, clicks, form submissions).
Enhanced Measurement: Configuring enhanced measurement features for additional insights.
Goal Setup: Setting up up to 10 conversion goals.
Standard Reporting: Monthly performance reports including key metrics like sessions, users, pageviews, and goal completions.
Custom Dashboards: Creating up to 2 custom dashboards for detailed insights.
Training Session: One 1-hour training session on how to use and interpret GA4 data.
Services Not Included
Technical Support: Troubleshooting or resolving technical issues beyond the initial setup instructions.
Issues with Tracking: Resolving issues if the tracking code is not working correctly or not implemented as instructed.
Correspondence with Google: Handling any communications or disputes with Google support.
Advanced Configuration: Advanced GA4 configurations such as custom dimensions, metrics, or complex event tracking beyond what is specified.
Ongoing Training: Providing ongoing training or support beyond the initial session.
Data Analysis: In-depth analysis or interpretation of data beyond the standard reporting and provided dashboards.
Newsletter Management Packages
Newsletter management client responsibilities for all packages
To ensure the success of the newsletter campaigns, you agree to:
Review and revise all AI-generated content.
Ensure that the email platform subscription is active and provide necessary access for content upload and sending.
Inform us of any changes to the business that may impact the newsletter content or schedule.
£500 + VAT per Month Package
Services Provided
Account Setup: Initial setup of 1 newsletter management account.
Content Creation: AI-generated content for up to 2 newsletters per month. Client is responsible for reviewing, editing and revising all content.
Content Upload: Uploading content to the client's chosen email platform. Subscription to the email platform is not included.
Newsletter Design: Basic design for up to 2 newsletters per month using templates.
Sending: Scheduling and sending up to 2 newsletters per month.
Basic Reporting: Monthly reports on open rates, click rates, and unsubscribe rates - only if software can automate this as a standard feature and report, no custom reporting is included
Services Not Included
Data segmentation
Subscription to the email platform
Content revision
Custom design work beyond template use
Advanced analytics and reporting
Workshop clients known as Hybrid clients, or Academy One to One £1350 + vat packages
Hybrid client responsibilities
Complete all tasks laid out in the workshop
Complete homework tasks
Have all live subscriptions required to complete work
Attend all workshops
Services include:
Up to 6 x 1-hour workshops
Email support answering up to 3 questions per week for 3 months
Up to 1 recording per workshop (we do not accept any liability or repeat workshops if recording was not made or was failed)
Services not included:
Hands-on work, these are workshops only
Academy clients also known as Group clients £297 - £599 + VAT packages
These are priced per level and there are a minimum of 4 levels per category eg meta ads, sales automation, google ads etc. When buying one package at £297 + vat you are only buying 1 level of 1 category
These are annual prices that give you access to weekly calls
Client responsibilities
Complete all tasks laid out in the workshop
Complete homework tasks
Have all live subscriptions required to complete work
Attend all workshops
Services include:
Monthly call for Q and A for up to 12 months where renewal on subscription is due
Email support answering up to 3 questions per week for 3 months
Up to 1 recording per workshop (we do not accept any liability or repeat workshops if recording was not made or was failed)
Services not included:
Hands-on work, these are workshops only
CRM costs via Success with Systems a whitelabel partner of Go High Level and rebranded as OneCRM
Cost of platform is a minimum of £99 + vat per month - £497 + vat per month depending on your package
There are additional costs for premium features in the CRM. Pricing for these additional features are in £:
Making Calls: 0.0196/min
Receiving Calls: 0.0119/min
Text Messages: 0.0111/segment
WhatsApp: 0.1036/WhatsApp Conversation
Email: 0.0009/email
Email validation: 0.0035/EmailVerification
Workflows: 0.014/workflow_premium_actions
AI Images: 0.126/1000 Words and 0.084/ Image
AI workflows: 0.042/GPT 4 and 4o execution and 0.021/ GPT 3.5 & 4o Mini executions
Conversation AI: 0.028/Message
AI reviews: 0.112/review response
Domains: 14/Domains
Auto complete address: 0.0042/ Search Result and 0.0074 / Result Selection
LinkedIn account: £99 + vat per month per account
Payment Terms for All Services
All payments are due in advance on the date specified on the invoice.
Quarterly rolling invoices will be issued in advance with a specified due date.
Written notice to cancel must be given 1 month prior to the next due date and sent via email to accounts@successwithsystems.co.uk.
Term and Termination for All Services
This service agreement is on a 3 month-to-3-month basis unless otherwise stated.
Either party may terminate the service by providing 30 days' written notice.
If you terminate the service mid-quarter or mid month, no prorated refund will be provided.
Limitation of Liability for All Services
We will use all reasonable efforts to ensure the success of the campaigns but do not guarantee specific results.
We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the services provided.
Success with Systems Ltd will not be held liable for any breach of GDPR or other global data privacy laws, or any legal issues arising from the services provided.
Confidentiality for All Services
Both parties agree to keep all sensitive information confidential and not disclose it to any third parties without prior written consent, except as required by law.
Governing Law for All Services
These terms shall be governed by and construed in accordance with the laws of England and Wales.
Entire Agreement for All Services
These terms constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements, whether written or oral.
BY USING OUR SERVICES, THE PARTIES AGREE TO THESE TERMS AND CONDITIONS
THIS CONTRACT HAS BEEN ENTERED INTO ON THE COMMENCEMENT DATE